Authorize the platform to send emails from your domain (Engagement, Email Campaign, Investor Communication)

Modified on Mon, May 20 at 11:31 AM

After you link your domain to the WB platform, emails can be sent from email addresses using @yourdomain.  Our provider, Mailchimp/Mandrill, needs to verify that you have access to any email address at your domain


To authorize sending emails directly from the platform:

  1. Please send an email address that Mailchimp/Mandrill can use for verification to platform.onboarding@wealthblock.ai 
  2. Check your inbox for an email from Mailchimp/Mandrill that looks like this:

     
  3. Once received, please forward this email to platform.onboarding@wealthblock.ai 


Best Practice:


The platform is ONLY authorized to send emails from your verified @yourdomain.  When creating an email, the From Email field must be a @yourdomain email.


As the platform sets the From Email to that of the logged in user by default, it is best to add @yourdomain email as an admin and use that moving forward.




Previous training: Link your WB platform to your domain

Next training: Update platform policy and terms.

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