How to prepare custom fields for mapping? (e.g for e-signature, Zapier, 3rd party integration)

Modified on Wed, Feb 23, 2022 at 2:43 PM

After creating custom fields via our Form Builder, you might need to map these fields in other apps such as our internal e-signature template editor, or external apps such as Zapier.


To prepare those fields for mapping, follow the steps below: 

  1. Select Platform from the left menu
  2. Click Forms
  3. Use the pencil icon to edit an available form
    • For example: Individual Investor - Account 
  4. Click Add A New Field 
  5. Select the field type
    • Prior to naming the new field, the Key field will populate with a string of characters
  6. Add the field title to the Field Name 
    • Once a name has been added, the Key field will update to a readable format
      • Example: if the Field Name is Favorite Color, the Key will become favorite_color
    • The Key will be saved to the database
  7. Retain this Key for use when mapping fields in other apps
  8. If you are using the HelloSign integration to create E-Sign Documents, you can map the field by selecting Add to E-Sign Mapping
  9. Click Save


REF: How to set up pre-populated fields in e-signature template





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