How can I cancel a crowdfunding offering? (Reg CF, Bulk Emails, End Campaign, Alert Investors)

There are several scenarios that may arise where you will need to cancel a crowdfunding offer.  For example, the funding goal may not be reached, and funds will need to be returned to investors. 

Canceling a crowdfunding offer in your platform is a multi-step process.

Step 1

• Notify all investors

To send an email to all users who have invested in the offer:

1. Select Accounts from the left menu
2. Click Show Filters
3. Use the Invested in drop-down menu to select the offer
4. Click Select All Accounts
5. Click Engage Selected
6. Choose Send Email or Invite
7. Edit the message to example why the campaign is being canceled
   • You may want to consider saving your content as an email template
8. Click Send
   
   

Step 2

• Cancel all transactions

To cancel any transactions associated with your offer: 

1. Select Transactions from the left menu
2. Use the Offer drop-down menu to select the offer
3. Click Select All Transactions
4. Click Engage Selected
5. Choose Change Transaction Status
6. Use the Status drop-down menu to mark the transactions as Rejected
7. Click Submit
   
   

Step 3

• Issue refunds from your escrow account

Your escrow account provider (such as North Capital) should allow you to issue all refunds directly from their interface.  Since WealthBlock does not have access to any funds, we recommend reaching out to your account provider for assistance.