The status of KYC/AML and Accreditation checks can be monitors on the Transactions page of your platform.
To navigate to this page:
- Select Transactions from the left menu
- Use the Select a View drop-down menu to choose List
Columns are available to view the KYC and Accreditation check status. Different statuses indicate stages of the check, or the check results:
- Run KYC or run check: A check has not been initiated
- You can initiate the check by clicking the links
- You can initiate the check by clicking the links
- Pending: A check has been initiated
- Need more info: More details are required to complete the check
- To see what is missing, click question mark
- The investors will receive a notification and can go back to the Accreditation tab of their accounts to upload the missing documents
- New info added: Once an investor has provided additional details, the status will update and the reviewer will be prompted to continue the check
- Clear: No red flags were found
- Consider: Potential red flags were noted, and you can allow the investor to continue the process at your discretion
- Generally, if the watchlist is clear, investors proceed
- If the document check yields results such as compromised_document, age_validation, or police_record there may be cause for concern
- This article gives more information on what is checked in this category: https://developers.onfido.com/guide/document-report
- This article gives more information on what is checked in this category: https://developers.onfido.com/guide/document-report
- Disapproved: Red flags were found
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