Do I have the ability to set up two-factor authentication for login? (Security, Access, User Update)

Modified on Mon, Apr 24, 2023 at 1:40 PM

Two-factor authentication (2FA, MFA) is a supported option within your platform, and can be enabled on the user level.  Users can choose to receive a code via authentication app, or via email.


To enable, users can: 

  1. Select My Account from the top menu
  2. Choose Users
  3. Use the pencil icon to edit
  4. Click Learn More next to Enable multi-factor authentication

     
  5. Select the type


    • If using an authentication app, the user will need to scan the QR code provided

       
    • If using email, the user will receive a code in their inbox


  6. Enter the code provided
  7. Click Continue to finish the setup process


You also have the option to require that all users set up Multi-Factor Authentication.  You can enable this in your Platform Settings, and choose how often your users will need to authenticate: 



Alternatively, you can require that only Admin users set up MFA:





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